WEST SHORE ALERT

West Shore Alert is a regional public alert notification system.  This is a different system then the District of Highlands "Notify Me".  Signing up for Notify Me will keep you updated on the District of Highlands and events which occur in the District of Highlands.  West Shore Alert will notify you of events in the District of Highlands as well as regional events.

As a resident of Highlands you may wish to sign up for both systems.

PUBLIC ALERT NOTIFICATION SYSTEM

Sign Up now to receive public safety alerts!

It only takes a few minutes. Simply create a user name and password, and program at least one communication device and valid civic (physical) address within the District of Highlands. (Please indicated in your registration that your "City" is "Highlands").  Login any time to update your contact information. 

What is a Public Alert Notification System?

In the case of a public safety incident, the Public Alert Notification System will be used to deliver critical and potentially life-saving alerts to residents who have registered.

This information can help you and your family know what to do, where to go and what to expect.

When will the system be used?

This notification system will send alerts for public safety incidents such as earthquakes, wildfires, tsunami alerts or evacuation notices. On occasion you may receive a test notification to validate the system.

Note: Any alerts sent via Alert Ready (Wireless Public Alerting System provided by the Provincial and Federal Government) takes precedence over any notifications sent via the Westshore Alert System.

How will I receive notification?

Notification can be received by:

  • Home Phone
  • Cell Phone
  • Work Phone
  • Email
  • SMS Text Message

When a notification is issued, multiple attempts will be made to each telephone number provided until you confirm receipt of the message. Email and SMS Text Messages will be sent only once.

What if I don't sign up?

You will only receive notifications if you sign up for this service. If you choose not to sign up, information will still be made available through the District of Highlands website, the "Notify Me" option on the District of Highlands website, local media, social media and your local Emergency Program.

Will my contact information be shared?

No. Personal information collected will only be used by your local government for the purpose of providing emergency notifications. The personal information is collected pursuant to Section 26 of the Freedom of Information and Protection of Privacy Act (the ‘Act’). Your information will not be released except in accordance with the Act. If you have any questions about this collection contact  Corporate Officer at 1980 Millstream Road, Highlands BC V9B 6H1 Telephone: 250-474-1773 Email: Tina Neurauter

Where will my personal information be stored?  

The system is powered by ERMS, a provider of Emergency Mass Notification software and services. All data is stored in highly secured data centres in Canada.

What is my local Emergency Program?

The mandate of the program is to help people to help themselves by preparing for any disaster. More information regarding the program can be found on our Emergency Planning page or by contacting  the Fire Chief, Dean Ford (Emergency Program Coordinator) and/or Assistant Fire Chief, Jason Schuttinga, (Deputy Emergency Program Coordinator) at (250) 474-1773. or email Emergency Program Coordinator,.